Please check our Terms and Conditions at the footer of each page. Within the Terms and Conditions you will find our returns policy. If otherwise unsure please contact us via the contact page of this website.

Please take a photograph of the damaged product as soon as possible if you are able. Please then check our Terms and Conditions for the correct procedure for damaged products. Contact us as soon as possible so we can work through the situation together.

If you are in any way needing therapeutic support please contact the appropriate professionals or help line. If you would like a more personalised service to relate the content to yourself please look at the consultation page and contact us through the contact page and book an individual consultation. If you have a broad question please use the contact page to lodge the question and we will respond to you via email.

Your details will come straight through to our email inbox. You can expect a responding email within 2 days confirming receipt of your email and establishing the next point of contact to more forward.

If the office is closed for any reason you will receive confirmation of the closure and a date of return; you may expect an email within 2 days of return to establish a next point of contact.